Privacy Policy
FinançasLab ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information about you when you use our website at financaslab.com. This policy is in accordance with the General Data Protection Regulation (GDPR) and applicable Portuguese data protection law.
1. Data Controller
The data controller responsible for your personal data is FinançasLab, located at Santa Rita, R. Dr. Faria Sampaio 37, 4445-671 Ermesinde, Portugal. You can contact us at info@financaslab.com or by telephone at +351 229 772 200.
2. What Data We Collect
We may collect the following categories of personal data:
- Contact information: Name, email address, and telephone number when you submit our contact form.
- Usage data: Information about how you interact with our website, including pages visited, time spent, and browser type, collected via analytics cookies (only with your consent).
- Technical data: IP address, browser type, operating system, and referring URL, collected automatically when you visit our website.
- Cookie data: Information stored in cookies as described in our Cookie Policy.
3. How We Use Your Data
We use your personal data for the following purposes:
- To respond to enquiries submitted through our contact form.
- To improve our website and the educational resources we provide.
- To comply with legal obligations.
- To analyse website usage and performance (analytics cookies, with consent only).
4. Legal Basis for Processing
We process your personal data on the following legal bases:
- Consent (Article 6(1)(a) GDPR): For analytics and marketing cookies, and for processing enquiries where you have explicitly consented.
- Legitimate interests (Article 6(1)(f) GDPR): For technical data necessary for website security and operation.
- Legal obligation (Article 6(1)(c) GDPR): Where we are required to process data to comply with applicable law.
5. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected. Contact form submissions are retained for a maximum of 24 months. Technical and usage data is retained for a maximum of 13 months. You may request deletion of your data at any time by contacting us.
6. Sharing Your Data
We do not sell your personal data to third parties. We may share data with trusted service providers who assist us in operating our website, subject to appropriate data processing agreements. These providers are bound by confidentiality and data protection obligations consistent with GDPR.
7. Your Rights
Under GDPR, you have the following rights regarding your personal data:
- Right of access: You may request a copy of the personal data we hold about you.
- Right to rectification: You may request correction of inaccurate or incomplete data.
- Right to erasure: You may request deletion of your personal data where there is no compelling reason for its continued processing.
- Right to restriction: You may request that we restrict the processing of your data in certain circumstances.
- Right to data portability: You may request your data in a structured, machine-readable format.
- Right to object: You may object to processing based on legitimate interests.
- Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, contact us at info@financaslab.com. You also have the right to lodge a complaint with the Portuguese data protection authority, the Comissão Nacional de Proteção de Dados (CNPD), at www.cnpd.pt.
8. Cookies
We use cookies on our website. For detailed information about the cookies we use and how to manage your preferences, please see our Cookie Policy.
9. International Transfers
Where personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
10. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or damage. Our website uses HTTPS encryption for all data in transit.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page indicates when the policy was last revised. Continued use of our website after changes constitutes acceptance of the updated policy.
12. Contact
For any questions about this Privacy Policy or to exercise your data rights, contact us at: info@financaslab.com or Santa Rita, R. Dr. Faria Sampaio 37, 4445-671 Ermesinde, Portugal.